Based on the provisions of Art. 13. and Art. 27. of the Law on Consumer Protection (Official Gazette of RS 62/2014) _______________ its consumers who buy goods via the Internet site ____________________
INFORMS
- that the sale of goods via the Internet site ____________ is carried out within the registered activity _____________________, activity code, ID number: _____________, PIB: _____________.
- that the goods sold via the _____________ website possess the properties required for the regular use of that type of goods in accordance with its purpose as defined in the Declaration;
- that the conformity of the goods to the contract is determined EXCLUSIVELY according to the properties and purpose of the goods as defined in the corresponding Declaration; - that the selling price of the goods is indicated with each item;
- that the possibility of purchasing goods with special price benefits and/or with special sales incentives (promotional sales) is carried out in accordance with the conditions published on the website ______________.
- that the consumer can pay for the goods he buys through the _____________ website with the displayed payment cards at the time of purchase on the site.
- that the consumer assumes the obligation to pay for the ordered goods by pressing the CONFIRM button when creating the purchase order;
- that in case of receipt of the goods, the consumer finds that a different product has been sent than the one ordered, the consumer has the right to exchange the article for another in the manner defined for goods purchased through the ONLINE store, which can be found here.
- that in case of receipt of the goods, the consumer does not want to keep them, has the right to terminate the contract and refund the amount of the paid purchase price for the goods in question, in the manner defined for goods purchased through the ONLINE store, which can be found here.
- In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, _____________ is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods, which means that the bank will refund the funds to the card user's account at the seller's request.
- that for the goods ordered through the ONLINE store, the consumer has the right to attach a claim to the already used product with the invoice/delivery note, in the manner defined for the goods purchased through the ONLINE store, which can be found here.
Privacy statement
On behalf of______________, we pledge to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to unsubscribe from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need the data to perform their work. All employees of __________ are responsible for respecting the principles of privacy protection.
_____________ is committed to preserving the principle of privacy in the collection, use and protection of user information. In accordance with these principles ______________:
Delivers notifications to users according to established practice.
It allows the choice of how the data will be used for marketing purposes.
It provides the ability to update or change data.
Limits the availability of your information.
Allows contact regarding issues related to privacy protection.
___________ highly values the relationship it has with its customers and is responsible for managing customer information. Great care is taken to protect personal information, in accordance with existing privacy laws and in accordance with internal standards and practices.
Privacy Policy _____________
This policy describes the information and privacy practices that apply to the ________ Web Store and all other locations, occasions, and events where information is collected by _______________. When you submit your personal information to us, you consent to the practices of using the information as described in this policy.
Types of notification to users
Advertisements
Leaflets
Newsletters
Postal letters
Catalogues
Phone calls
Types of information collected
The information that _____________ may collect is:
Your contact information (name, surname, postal and e-mail address, phone number)
Billing and shipping information (credit card number, shipping address)
Information of personal choice (list of desired products, comments on offered products)
Information gathering
During the purchase or during the use of our services, we may ask you for your personal information. This can happen in the following cases:
when registering a user account online
when purchasing the product
using a service or service
upon delivery or installation of products or services
by participating in sweepstakes, giveaways, surveys and research
by establishing contact through the website